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This web site states the following, "Welcome to the customer support center where youll find technical support documentation, and you can search for a specific support issue." We noticed that the web page stated " Please select from the Knowledge Books on the left for your specific issue before submitting a request for technical support." It also said " If you want to ask a question of our sales department select the Submit a request option on the left. Knowledge Book Pages Rated Most Helpful. Steel Deck DECK error bad argument type stringp nil."